SAP Knowledge Base Article - Public

2717195 - Recruiting tile gives "Access Denied" error - Recruiting Management

Symptom

Recruiting tile for Requisition Awaiting Approval gives "Access Denied" error

Environment

Successfactors Recruiting Management

Reproducing the Issue

1. Go to Successfactors Homepage

2. Click the "Recruiting" tile for Awaiting Requisitions Approval which shows zero (0):

Requisitions Awaiting Approval.PNG

3. Then an "Access Denied" error will be received

Cause

The "Recruiting" tile for Requisitions Awaiting Approval is a shortcut for "Job requisitions" tab on Recruiting page. If there's no job requisition that was ever assigned to the user, then the user is also expected not to have access to "Job requisitions" tab.

Resolution

In order for the user to have access on "Job requisitions" tab and for the "Access denied" error to be resolved, then create a new requisitions and make the affected user as an operator of the requisition.

You can also reassign an existing job requisition to the affected user, for reference on reassigning job requisition, click this link here.

See Also

2082171 - How to reassign job requisitions
2103300 - RCM Reassign Job Requisition

Keywords

access denied error tile, access denied to do list, recruiting tile access denied, access denied error requisition , KBA , LOD-SF-RCM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions