SAP Knowledge Base Article - Public

2716802 - Raise Message - How to prevent users from saving invalid value on Offer Detail/Job Requisition by onChange trigger - Recruiting

Symptom

  • Workaround of KBA: 2601695 - "onSave" trigger for RCM not working
  • Rules having Raise Message action are not executed on onSave trigger in RCM
  • Users want to utilize business rule to raise an alert message and prevent users from saving invalid value

Environment

SuccessFactors Recruiting Management

Reproducing the Issue

1. Create a Raise Message action to raise an Error meessage if "Base Salary" is lease than 20000

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2. Associate the rule to an offer detail template as onChange trigger

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3. On offer detail form, enter "1" in "Base Salary" field

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4. The error message pops up

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5. However, if you click on "OK", the value won't be removed. And the form could be saved without any errors.

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"Base Salary" field still shows as "1" which is not a valid value

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Cause

  • Due to the current system behavior, rules having Raise Message action are not executed on onSave trigger in RCM
  • onChange trigger can be used to raise an Error message but it won't prevent saving the changes

Resolution

Add a "set" action in the Raise Message rule to set the "Base Salary" field to "null" after raising the error message

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The field becomes blank after raising the error message so that users have to provide a valid value

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See Also

2601695 - "onSave" trigger for RCM not working

Keywords

onSave, Raise Message, Business Rule, onChange , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , How To

Product

SAP SuccessFactors Recruiting all versions