SAP Knowledge Base Article - Public

2715618 - Deletion of Child Opportunities Not Working Under Hierarchy Tab in Opportunity

Symptom

After deleting a child opportunity in the hierarchy tab we can still see the deleted child opportunity.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center
  2. Go to the Opportunities view
  3. Open Opportunity XYZ (XYZ represents opportunity id)
  4. Go to Hierarchy tab
  5. Expand parent opportunity
  6. Select the child opportunity
  7. Click on delete icon

When deleting a hierarchy then a message appear that the entries have been saved. But in the hierarchy tab we can still see the deleted opportunity

Cause

This is an issue in current release of SAP cloud for customer.

Resolution

SAP will provide the correction in future with 1902 release. On deletion of a child opportunity in hierarchy, it is removed from the list after deletion.

Keywords

Deletion child opportunity not working. , KBA , delete child opportunity , hierarchy , not working , LOD-CRM-OPP , Opportunity Management , Bug Filed

Product

SAP Cloud for Customer 1811