SAP Knowledge Base Article - Public

2715608 - What value is used to fill up "Dependent Name" in benefits claim import?

Symptom

When importing benefit claims (example, insurance), we need to fill data in a template Benefit Employee Claim - Dependent Details for dependent related information. This template has the field "Dependent Name" that should be filled. What value should be used and where can we find it?
DependentName.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Employee Central: Global Benefits

Resolution

Dependent's Person ID should be used to fill up the field. If the dependent was created through imports, please see the import files to know its Person ID. Alternatively, you can find it through Advanced Reporting. If you already don't have "Dependent" specific report in your Report Center, or if advanced reporting is not enabled or if you need assistance regarding advanced reporting, please create a support incident with component LOD-SF-ANA.

You can follow the below steps if "Dependent" report is already available:

  1. Navigate to Report Center:
    ReportCenter.jpg
  2. Select "Edit" under Action of “Dependents” report to land in this page and click on "Click To Run":
    RunReport.jpg
  3. Click on “Edit Query”. On top bar there is an option “Manage Query Filter” which can be used to filter the results. In our example, I have selected filter Employee No = 46. You can Edit/Delete/Add filters here.
    Filter.jpg
  4. Once you have selected the filters, you can decide which fields you want from dependents table. To do so, click on Objects in the lower panel > Click on “Edit Table” icon beside each table (in this case Dependent Personal Info) > Select the fields.
    PersonId.png

If you still need our assistance regarding finding Person IDs fordependents, please create an incident with component LOD-SF-ANA as mentioned above.

Keywords

person, person-id, person id, insurance, claim, advanced, ORD, Dependent, relationship, report, upload, export, name , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-REP , Reporting Data , How To

Product

SAP SuccessFactors HCM Core all versions