SAP Knowledge Base Article - Public

2715562 - Application error when running an Ad Hoc report in an MDF object

Symptom

When trying to preview an Ad Hoc report you have received an application error and when running the report export the file is empty.

Environment

  • SAP SuccesFactors HCM Core
  • Ad Hoc Reports

Reproducing the Issue

  1. Execute a report that uses an MDF object, for example Job Classification
  2. Then you noticed that the file is empty.
  3. Execute the preview for the report and you receive an application error.

Cause

The MDF object view need to be refreshed.

Resolution

  1. Go to Configure Object Definition
  2. Search for the MDF object you are trying to report (for example Job Classification)
  3. Change on field, for example label.
  4. Save
  5. Change the field to the old value
  6. Save

This process will refresh the view.

In case after the process you still face the issue, please create a support ticket and reference this KBA.

Keywords

Application error Ad Hoc Report MDF Object error , KBA , LOD-SF-EC-REP , Reporting Data , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors HCM Core all versions