SAP Knowledge Base Article - Public

2715091 - "Home screen could not be loaded" error in SAP Analytics Cloud

Symptom

  • Home screen cannot be loaded.
  • It is not possible to add new note or edit home screen.
  • The following error message occurs when going to the home page in SAP Analytics Cloud (SAC):
    "Home screen could not be loaded"
  • In the same time the following error message appears on the Google Chrome developer tool network panel:
    "{message: "Object DASHBOARD:<ID> was not found.", stack: "",…}"

Environment

SAP Analytics Cloud 2018.20.1

Reproducing the Issue

  1. Logon to SAP Analytics Cloud.
  2. Notice the error message.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0