SAP Knowledge Base Article - Public

2714827 - The Visit Type is Not Available in The Visits Tab of The Account TI


The Visit Type field is not available to add to the Visits tab within the Account TI.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Accounts view.
  3. Open any Account ID.
  4. Go to the Visits tab.
  5. The Visit Type field is not available as a column nor can it be added via adaptation mode.


The Visit Type field is currently not supported in the Visits tab of the Account TI.


This has already been added to the Customer Influence site:

Request ID: 220931


KBA , visit type , account , field , visits , LOD-CRM-ACC , Account , Problem


SAP Cloud for Customer 1811 ; SAP HYBRIS C4C ADDINS 1902 ; SAP HYBRIS C4C CORE 1811 ; SAP HYBRIS C4C CORE 1902