SAP Knowledge Base Article - Public

2714798 - How to Cancel Monthly Invoice Document - Japan Invoice Summary

Symptom

You want to cancel the Monthly Invoice and you notice that the Cancel button is not available.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Receivables work center.
  2. Go to the Invoice Summary Documents view.
  3. Search for the Invoice Summary ID: XYZ (XYZ represents the invoice ID).
  4. Select Edit.

The Cancel button is not available.

Cause

This is the expected system behaviour:

  • The Monthly Invoice cannot be directly cancelled.
  • Only the Payer Invoice can be directly cancelled. Hence for the Payer Invoice, the Cancel button is available.

Resolution

  • To cancel the Monthly Invoice, you need first to cancel its respective Payer Invoice. On Cancel of the Payer Invoice, the Monthly Invoice status will also be updated to cancelled.
  • The respective Payer Invoice Reference ID is under the 'General and Balance Information' tab and here under the 'General' header.

Keywords

Monthly Invoice, Payer Invoice, Japan  Invoice Summary. , KBA , AP-DUE-GLO-ISJ , Japan Invoice Summary , Problem

Product

SAP Business ByDesign all versions