SAP Knowledge Base Article - Public

2714689 - Purchase Order Approval Process Not Working When the Condition is Created By

Symptom

You have maintained the purchase order approval process with condition Created by, but it is not working.

Environment

SAP Business ByDesign All Versions

Reproducing the Issue

  1. Go to Application and User Management work center.
  2. Go to Approval Processes view.
  3. Open the active purchase order approval process.
    In step 1, the condition is Group 1: Created By Equal to 123 (123 refers to the employee ID).
  4. Go to Purchase Requests and Orders work center.
  5. Go to Purchase Orders view.
  6. Open a purchase order which created by employee 123, view all.
  7. Go to Approval tab, you find the step 1 approval is not triggered.

Cause

When you choose condition as Created by, you need to maintain the employee name as the value, instead of employee ID.

Resolution

Please create a new purchase order approval process and change the value from employee ID to employee name.

After the new approval process be activated, the rule will working for new purchase orders.

Keywords

Approval Process, Purchase Order, Created By, 审批, 采购订单 , KBA , AP-POP , Purchase Order Processing , Problem

Product

SAP Business ByDesign all versions