SAP Knowledge Base Article - Public

2714549 - Total Repayment Amount is not updated correctly after changing Installment Status to Paid

Symptom

An advance is configured with Auto Recovery = Yes. When an installment status is manually changed to Paid, Total Repayment Amount is not updated correctly.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Employee Central: Advances

Resolution

Since the Auto Recovery field is set to "Yes", users/admins should allow system to insert the installment records and change the status to "Paid" automatically on the installment date. However, if it is needed to be changed for any business reason, value in the "Balance Remaining" field for each installment should be manually calculated and updated.

BalanceRemaining.jpg

Keywords

Balance, Remaining, Status, Payment, Non-recurring, Recurring, Manual, Auto, Recovery , KBA , LOD-SF-EC-AAD , Advances & Deductions , Problem

Product

SAP SuccessFactors HCM Core all versions