Custom field has been created in the Benefit Enrollment page, however, it cannot be added in the My Benefits Summary page
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
- SAP SuccessFactors - Employee Central
- SAP SuccessFactors Employee Central Global Benefits
Reproducing the Issue
1. Add custom field in the Benefit Enrollment page (from Object and UI).
2. Enroll Benefits.
3. Navigate to My Employee File > Benefits > Go to Benefits > View My Benefits Summary page, field is not displayed.
My Benefits Summary page is a standard delivered UI, not a config UI. Hence, it cannot be modified.
Custom field can still be seen in the Benefit Enrollment Details view. If customer wanted to have a custom UI in the Benefit Summary, enhancement request can be logged.
2090228 - How to submit enhancement requests for SAP SuccessFactors products
My Benefits Summary, Benefits custom field , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement