SAP Knowledge Base Article - Public

2714418 - The Revenue Splits Facet does not show the expected Section and Revenue Amount

Symptom

You want to use the Opportunity Schedule revenue functionality and have ticked the box for Schedule Revenue at Header. You have also filled all relevant fields but in the Revenue Splits facet you don't see the Section Revenue Schedule and the Revenue Amount shows 0.

Environment

SAP Cloud for Customer

Reproducing the Issue

Prerequisite: an Opportunity ABC (ABC stands for the Opportunity name) with all fields filled that are relevant for Revenue Scheduling.

  1. Go to the Sales workcenter.
  2. Go to the Opportunity view.
  3. Open the Opportunity ABC.
  4. Go to the Revenue Splits facet.

Result: The section Revenue Schedule is not available, and the Revenue Amount is 0.

Resolution

The pane Revenue Schedule needs to be added via Adaptation Mode.

  1. Click Adapt > Edit Master Layout.
  2. Hover over the Revenue Splits facet name and click the '+' icon.
  3. Click Add Pane and select the Pane Revenue Schedule.
  4. Click Apply.
  5. In the newly added pane, click Add and confirm the entries in the next screen.

Keywords

revenue split, revenue schedule, revenue amount , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer all versions