SAP Knowledge Base Article - Public

2713774 - Task Checklist Threshold is Zero but 'Record Completion' button is disabled. — LMS

Symptom

 Task Checklist Threshold is Zero but 'Record Completion' button is disabled.

Task Checklist Settings:

Task Checklist Settings.png

Task Checklist (Observer Side):

Task Checklist Settings.png

Environment

SAP Successfactors Learning Management System (LMS)

Reproducing the Issue

  1. Start an observation for a task that has threshold = 0.
  2. Observe that the 'Record Completion' button is disabled.

Cause

  • This is an expected behavior.
  • "You must submit a response for all tasks. The user must correctly complete at least 0 tasks to record a for-credit completion." — Threshold refers to the  number of Yes/Check needed to enable the 'Record Completion' button.
  • Therefore, if threshold is zero, even if No/X button is selected for all and there is 0 Yes/Check, 'Record Completion' button will be enabled.

Resolution

Make sure to select a Completion Status for each task.

Keywords

task, observer, checklist, check list, threshold , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions