SAP Knowledge Base Article - Public

2713669 - Can't filter in Manage Documents in 'Uploaded by' field by external candidate's name - Platform

Symptom

  • Is it possible to filter the documents in Manage Documents that were uploaded by an external candidate?
  • You can put the name of the external candidate in 'Uploaded by' field, but won't pull any name of an external candidate for you to select.

Environment

  • SAP SuccessFactors Platform
  • Manage Documents

Reproducing the Issue

  1. Go to Admin Center > Company Settings > Manage Documents;
  2. Click on the Filter icon;
  3. Click on 'External', then click on 'Apply filter';
  4. Then, in 'Uploaded by' field insert the name of the external candidate;
  5. In the dropdown, the name of the external candidate won't be pulled.

Resolution

This behavior is expected by the system, since the 'Uploaded by' field is not supported to be filtered by external candidates, this is only supported for BizX internal users. If you think this would be a good feature for SAP SuccessFactors Platform, please, submit your idea in our Influence page, where you can suggest new ideas and improvements to the SuccessFactors products.

For requesting an enhancement, please, access the following link: Influence Page

You can also check the following KBAs for more information regarding on how to request an enhancement request and about expected behaviors:

2230628 – Expected Behavior – Enhancement Request

2090228 – How to submit enhancement requests for SAP SuccessFactors products

See Also

Influence Page

2230628 – Expected Behavior – Enhancement Request

2090228 – How to submit enhancement requests for SAP SuccessFactors products

Keywords

Manage documents, external candidate, uploaded by, filter documents, company settings, admin center, internal candidate, filter. , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions