SAP Knowledge Base Article - Public

2713485 - Error Occurs While Canceling Purchase Order Item

Symptom

You are trying to Cancel the purchase order item and system shows the error message.

Error - Cancellation not allowed. Check open delivery documents

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order 
  4. Navigate to Items tab and select the relevant Purchase Order Item
  5. Select Cancel Item and error appears

Cause

You have created inbound deliveries or goods and service receipt document for the purchase order item. When Inbound Deliveries or Inbound Delivery Notifications are present, it is not possible to cancel either purchase order or purchase order item. This is an expected behavior.

Resolution

In order to cancel the purchase order item, you have to cancel the Supplier Deliveries and the relevant follow up documents. Later you can cancel the purchase order item.

Keywords

Cancellation not allowed. Check open delivery documents; Cancellation not allowed; Check open delivery documents , KBA , cancellation not allowed. check open del , check open delivery documents , cancellation not allowed , AP-POP-PO , Purchase Order , Problem

Product

SAP BUSINESS BYDESIGN 1902 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811