You want to set the Prospect Indicator field set as true by default when creating an Account via Outlook.
SAP Cloud for Customer
Outlook Add in
Reproducing the Issue
Log into Microsoft Outlook Add in.
- Select the Add Email button.
- Select Add Reference.
- Select Account from the dropdown list.
- Click Create to create a new Account in C4C with this data.
- Here you will see the Prospect indicator checkbox.
Our development colleagues confirm that this is currently not supported.
This is a new feature request. Please post your requirement on the Customer Influence site: https://influence.sap.com/SAPCloudforCustomer
KBA , default , true , outlook , prospect , account , LOD-CRM-ACC , Account , Problem