SAP Knowledge Base Article - Public

2713303 - Error message: Action Failed Due to Previous Error in Other Instance

Symptom

While you try to release a New Payment By > BoE Rec. Sole Bill, there is an Error message ' Action failed due to previous error in other instance' displayed.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Payment Management workcenter.
  2. Navigate to the Payment Monitor view.
  3. Under the New Payment By > BoE Rec. Sole Bill and enter the required details and click on the Release button.
  4. An error message ' Action failed due to previous error in other instance' is displayed.

Cause

The reason for the error is because there is no Bill of Exchange Storage maintained.

Resolution

You can follow the below steps to maintain a Bill of Exchange Storage.

  1. Go to the Liquidity Management workcenter.
  2. Bill of Exchange Storages option.
  3. In the New Bill of Exchange Storage,  enter all the necessary data and
  4. Set it to active.

After this you will be able to create a new Bill of Exchange Sole Bill and Release it.

Keywords

KBA , action failed due to previous error in o , boe rec. sole bill , new bill of exchange sole bill , AP-PAY-GLO , Cross-Country Extensions , Problem

Product

SAP Business ByDesign all versions