SAP Knowledge Base Article - Public

2713262 - Role-Based Permissions are not Getting Saved - Recruiting Management

Symptom

Environment

SAP SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Go to Admin Center > Manage Permission Roles

  2. Edit the target permission role

  3. Tick the checkbox of new permissions you need to grant

  4. Click on 'I'm done'

  5. Click on 'Save Changes'

  6. Reopen the permission role, changes are not saved (the checkbox becomes unticked)

Cause

This is an environemnt issue that is usually caused by missing/failed database upgrade script.

Resolution

  1. Setup a Company Schema Upgrade Job at Provisioning to add the missing permission

    Job Name: (any text which can identify this job)
    Job Owner: (usually the system admin / super user)
    Job Type: Company Schema Upgrade Job
    Rerun Options: the script file name, example: add_perm_for_rcm_odata_offer_approval_read.xml
    Occurrence: Once
    Click button: Create Job


  2. Go to Provisioning >Company Settings > Run the "Refresh RBP Permission Configuration"
    • Odata API Job Offer Export: add_perm_for_rcm_odata_offer_approval_read.xml
    • Odata API Job Offer Create: add_perm_for_rcm_odata_offer_approval_create.xml
    • Odata API Job Offer Update: add_perm_for_rcm_odata_offer_approval_update.xml
    • Odata API job requisition Export:  add_perm_for_rcm_odata_job_req.xml
    • OData API Job Requisition Create: add_perm_for_rcm_odata_job_req_create.xml
    • OData API Job Requisition Update: add_perm_for_rcm_odata_job_req_update.xml
    • OData API Application Export: add_perm_for_rcm_odata_app.xml
    • OData API Application Create: add_perm_for_rcm_odata_app_create.xml
    • OData API Application Update: add_perm_for_rcm_odata_app_update.xml
    • OData API Offer Letter Export: add_perm_for_rcm_odata_offerletter_read.xml
    • OData API Offer Letter Create: add_perm_for_rcm_odata_offerletter_create.xml
    • OData API Candidate Export: add_perm_for_rcm_odata_cand.xml
    • OData API Candidate Create: add_perm_for_rcm_odata_cand_create.xml
    • OData API Candidate Update: add_perm_for_rcm_odata_cand_update.xml
  • The Company Schema Upgrade Job searches for the script file in company_upgrade.csv. The job fails if the script name is incorrect or it doesn't exist. 
  • If you do not have access to provisioning, please contact your implementation partner or raise a support ticket.

If the message "Throttling Threshold is Reached" appears when executing the job, please follow the steps of the article: 2735903 - "Throttling Threshold is Reached" error on running Company Schema Upgrade Job

See Also

2584660 - Permissions are not getting saved - Employee Central

2735903 - "Throttling Threshold is Reached" error on running Company Schema Upgrade Job

Keywords

Role-based permission, Company Schema Upgrade Job, permission not saving, RCM-55124, ODATA , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Recruiting all versions

Attachments

Company Schema Upgrade Job failed.png