SAP Knowledge Base Article - Public

2713186 - The question text must not exceed 1,333 characters

Symptom

 When creating a new question in either Question Library or under Assessments, when attempting to save the question that was created, an error is seen. The error states "The Question text must not exceed 1,333 characters"

QuetionText.JPG

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to Content -> Assessments
  2. Either create a new Assessment or edit an existing one
  3. Make sure that the question has a length of more than 1325 characters (one byte characters)
  4. Attempt to save the question
  5. Error will be seen

Cause

We have to limit the amount of bytes to fit the database table size of varchar2(4000). While we could accommodate more bytes, up to 4000, we support Unicode which can have one character be 3 bytes. We have to have validation warning messages for all scenarios. There are also hidden HTML tags that are added as well which count towards the overall amount of bytes.

Resolution

You will need to adhere to the validation warning message. There are no configurations to override this warning.

You can go through our enhancement request process to change the current behavior of the product. Please look at 2090228 for more information on this process.

Keywords

assessments exam questions question error validation message 1333 1,333 characters bytes sf lms update exam quiz asb learning , KBA , LOD-SF-LMS-ASB , Assessment Builder , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions