SAP Knowledge Base Article - Public

2712977 - How to remove .ics file (Calender Invite) when the trigger "Outlook Response to Interview Organizer" is used .

Symptom

While using Interview scheduling with Outlook integration, we book an interview slot for a candidate and send notification to interviewer , an .ics file is automatially attached in the email notification. Is it be possible to remove that .ics file ?

Environment

Preview / Production

Reproducing the Issue

Pre-requisites -

->Interview Scheduling along with Outlook integration needs to be enabled .

-> Interview notification - "Outlook Response to Interview Organizer" needs to be enabled for sending email to interviewer .

Steps to replicate-

-> Candidate is added to interview status , and once coming in interview scheduling , click on "Start Scheduling".

->Once the interviewer is select, click on "Find Availability".

->Then in the send email window , click on "Book this slot for candidates", send the email .

Cause

Expected Behavior.

Resolution

If the above pre-requisites are met, after an interiview is scheduled for a candidate and confirmed by him/her, then automatically a notification is sent to the interviewer from Outlook in which an .ics file containing calendar invite for the interview is attached.

This is an expected behavior of the product and the .ics file cannot be removed or turned off .

 

See Also

N/A

Keywords

KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

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