SAP Knowledge Base Article - Public

2712564 - Internet Explorer shows Application Script error when hovering mouse over area chart widget in SAP Analytics Cloud (SAC)

Symptom

  • Internet Explorer shows [Application Error]:Script Error when hovering the mouse over the Area type of Chart.
    • Issue is not reproducible with Google Chrome browser.
    • Internet Explorer debugger stops at the exception: "Object doesn't support property or method 'forEach'"
  • Problem is reproducible when Color Syncinc is enabled on the chart.
  • Issue is not reproducible with newly created stories only previously created stories are affected.

Environment

  • SAP Analytics Cloud 2018.18.4
  • Internet Explorer 11

Reproducing the Issue

  1. Open a story where Area charts have been used.
  2. Hover the mouse over the chart area.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

Workaround

  • Reset the Font style in the Designer pane.
  • Create a calculation for the specific measure being used.
  • Disable color syncing for that specific chart.
  • Consume story in Google Chrome.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0