SAP Knowledge Base Article - Public

2712155 - How To Make The Competitor Products Pane Visible In An Opportunity

Symptom

You are working with Competitor Products on Opportunities and want to know how to make Competitor Products visible in the Competitor facet in an Opportunity.

Environment

SAP Cloud Product Support

Resolution

Add the Competitor Products Pane to the Competitors facet by editing the Master Layout, or, if enabled, through Personalization.

  1. Go to the Sales work centre.
  2. Go to the Opportunities view.
  3. Open any opportunity.
  4. Go to the Competitors facet.
  5. Click Adapt > Edit Master Layout.
  6. Hover over the facet name (Competitors) and click the plus icon.
  7. Select Add Pane.
  8. Set the Visible check for Competitors Products (you also have the option to enable Personalization).
  9. Click Apply.
  10. Click Add.
  11. Leave Adaptation mode.

Competitor Products.jpg

Reasons why this might not be found can include it being personalize-hidden, hidden through other Key User Adaptations, trying to add a section instead of Pane or trying to add it at the wrong spot in the TI.

Keywords

Competitor Products, Pane, Section, Competitors, Opportunity, Adapt, Personalize, Edit Master Layout. , KBA , competitors product , LOD-CRM-MKT-CP , Competitor Products , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer all versions