SAP Knowledge Base Article - Public

2711293 - Unable to Report on Data Residency in Advanced Reporting (Realms)

Symptom

Customer has configured the Russia Data Residency Solution following the SAP User Guide (Attached) and the Data Residency Realms is unavailable in Advanced Reporting

Environment

All SuccessFactors Environment

Reproducing the Issue

  1. Log into SuccessFactors
  2. Navigate to Reporting
  3. Create new Report - Canvas
  4. Add Component: Table
  5. List Report
  6. Edit Query
  7. Advanced Reporting
  8. New
  9. Search for "Data Residency". Object "PersonDataResidencyLogRecord" not available.

NoRealmAvailable.png

Cause

The object PersonDataResidencyLogRecord which is an MDF 2.0 Object requires View-Based Metadata to be enabled in order for it to be available in Reporting.

Resolution

Please raise a ticket with support asking for View-Based Metadata to be enabled on your instance.

N.B. We cannot enable VBM if your instance has OLAP enabled (WFA on HANA /  Analytics in EC Cube) as OLAP currently does not support VBM. This will be fixed in the 1811 release (December 1st), so I would suggest opening a new case on the 1st of December requesting the enablement of VBM so that you can report on Data Residency in Advanced Reporting. 

For more information on View-Based Metadata:

-> KBA 2573340 View Based Metadata (VBM) 1711 Release Notes

-> KBA 2569587 ODS Advanced Reporting (Realms) - Purge Advanced Reporting Metadata Cache - What is it?

Once VBM is enabled, the table will be available in Advanced Reporting:

whatweshouldhave-cleaned.jpg

See Also

2601430 - Russian Data Residency

Keywords

Data Residency,  Russia Data Residency Solution, PersonDataResidencyLogRecord, Realms, View-Based Metadata, VBM, ODS, Advanced Reporting,  russian privacy data law, russian data law, RPDL, PII, russian dc, data residency, Russian PII Solution, russian data privacy, Russian Data Center , KBA , LOD-SF-ANA-ODS , Advanced Reporting , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-EC-REP , Reporting Data , Problem

Product

SAP SuccessFactors HCM Core 1808 ; SAP SuccessFactors HCM Suite all versions

Attachments

User Guide for Rusian Privacy Data Link.docx