SAP Knowledge Base Article - Public

2711168 - Candidate Search using Employee ID does not show any results

Symptom

 User is trying to search internal candidates in Recruiting using Employee ID as search criteria. But no search results are returned even if an employee exists with the valid employee ID.

DisclaimerImage/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Reproducing the Issue

  •  Go to Recruiting >> Candidates >> Search for candidates 
  •  Select search criteria- Basic info—Employee ID

search by Emp id.PNG

  •  After entering the Employee ID you want to search, no results are displayed even though there is an employee with the ID you entered.

Cause

Candidate search actually populates the search fields from Candidate Profile Template. When 'employeeId' standard field is added in this template, it automatically starts appearing is candidate Power search UI even though this field is not searchable. This is a defect and has been taken up by the Product Management team as an enhancement.

Resolution

Candidate Search using Employee ID as a search criteria is not supported currently in Recruiting. An enhancement request is already in place and the fix to this is yet to be implemented.

Keywords

Candidate search using Employee ID , KBA , LOD-SF-RCM-CAP , Candidate Profiles , Product Enhancement

Product

SAP SuccessFactors Recruiting 1511 ; SAP SuccessFactors Recruiting 1602 ; SAP SuccessFactors Recruiting 1605 ; SAP SuccessFactors Recruiting 1608 ; SAP SuccessFactors Recruiting 1611 ; SAP SuccessFactors Recruiting 1702 ; SAP SuccessFactors Recruiting 1705 ; SAP SuccessFactors Recruiting 1708 ; SAP SuccessFactors Recruiting 1711 ; SAP SuccessFactors Recruiting 1802 ; SAP SuccessFactors Recruiting 1805 ; SAP SuccessFactors Recruiting 1808 ; SAP SuccessFactors Recruiting 1811 ; SUCCESSFACTORS RECRUITING 1902