SAP Knowledge Base Article - Public

2711090 - Outlook Integration - No availability slots are found when clicking Find Availability

Symptom

When clicking Find Availability in Interview Scheduling no errors appear, however no free slots are pulled from outlook.

Environment

SAP SuccessFactors Recruiting Management

Cause

The user has an all day meeting scheduled in outlook.

Resolution

Outlook integration gets its availability from the users outlook calendar. It will only pull timeslots between the users working hours configured in Outlook where the user does not have any meeting or appointment. If the user has an all day meeting, outlook integration will not pull any free slots for that day.

See Also

2474557 - Low number of available time slots when scheduling an interview

Keywords

KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions