Group Admin is unable to invite external users to an external group
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SAP Jam Collaboration
Reproducing the Issue
- Go inside a Group of Jam
- Click invite
- Once inserting the e-mail, the message "unknow e-mail address" is displayed.
The reason you can't invite is because you have a "External Group Creation" set to "no" As you can see on bellow image:
To resolve this issue, please follow steps below:
- Product Setup
External Group Creation = YES
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