There is no Facebook or LinkedIn Icons in the dashboard for any candidate.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SuccessFactors Recruiting Marketing (RMK) Dashboard
Reproducing the Issue
1. Go to the RMK Dashboard
2. Create a search that will results with many candidates
3. Notice that you don't see any candidate with the LinkedIn and Facebook icon.
Not like this screenshot where we can find 4 of them:
With the Candidate Account Simplification (CAS), the candidate's information is stored directly in RCM and just a few data are synchronized back to RMK, like the first name, last name or e-mail, but not the information about their LinkedIn and Facebook account.
It is a normal behavior if you are set up with Candidate Account Simplification (CAS).
If you changed your setup for the candidates from SSO to CAS, the candidates that applied before this change might still appear with these icons, but the new ones using the Candidate Account Simplification won't.
Recruiting Marketing, Dashboard, Candidate, LinkedIn, Facebook, icon , KBA , LOD-SF-RMK-REP , Reporting Data & Dashboards , Problem