SAP Knowledge Base Article - Public

2709246 - Home Page Tile (Dashboard) Error: "Assertion failed: SFFocusLoop: Parent is not rendered"

Symptom

In a HomePage tile, attempting to change the 'Starting from User' or one of the User Prompted (Run time) filters, results in the following error:

"Assertion failed: SFFocusLoop: Parent is not rendered"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SuccessFactors Dashboard

Reproducing the Issue

  1. Login to the instance as a user with Dashboard tiles enabled in the Homepage.
  2. Edit the tile
  3. Try changing the People Scope
    Report Type > Team View
    Starting From: Find User
    or
    try modifying one of the User Prompted filters if enabled.

    The following error message appears:
    "Assertion failed: SFFocusLoop: Parent is not rendered"

UserpromptedFilter.PNG

Resolution

The issue has already been notified to our Engineering team and a fix is currently under development.
It is tentatively scheduled for the B1811 (Q4 2018) release.
Internal JIRA number for reference: UI-17303

2521176 - 2018 Release Schedule - Successfactors - Product Updates

The error message appears only when the tile(s) is placed in the homepage.
The tile works fine, if added to a Dashboard.
Hence this can be used as a work around.

Keywords

Assertion failed: SFFocusLoop: Parent is not rendered Dashboard tile error , KBA , LOD-SF-ANA-DSH , Dashboard and YouCalc , Bug Filed

Product

SAP SuccessFactors HCM Core 1808