SAP Knowledge Base Article - Public

2707993 - Generating Metadata Files - SSO between BizX SuccessFactors and Identity Provider (IDP) VS Outbound SSO to 3rd Party Application - BizX Platform

Symptom

Customers / Partners generate the wrong metadata file for what SSO connection they are trying to achieve

If an Outbound SSO metadata file has been created and given to the Identity Provider for SSO connection to SuccessFactors, it will fail

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors BizX Platform

Cause

Some customers are using the following URL to generate their metadata files:

https://[SFSF data center servername]/idp/samlmetadata?company=[sf_company_instance]

This is how to generate a metadata file for Outbound SSO to 3rd Party Application only.

Resolution

SSO between BizX SuccessFactors and Identity Provider - (SuccessFactors is the Service Provider (SP) - Most common setup)

Outbound SSO to 3rd Party Application - (SuccessFactors is the Identity Provider (IDP) - See KBA under 'See Also' section below)

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To create a metadata file for scenario: SSO between BizX SuccessFactors and Identity Provider

Create an incident with Support under component LOD-SF-PLT-SAM and we will generate the xml file and supply it to you

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To create a metadata file for scenario: Outbound SSO to 3rd Party Application

Use the following URL and edit it to refect your specific Datacenter and Instance name:

https://[SFSF data center servername]/idp/samlmetadata?company=[sf_company_instance]

Example:

https://hcm8preview.sapsf.com/idp/samlmetadata?company=XXXXXX

See Also

2441407 - Outbound SSO to 3rd party guide and support scope - BizX Platform

Keywords

Metadata File, SSO, Outbound SSO , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-SAM , SAML SSO First Time Setup , LOD-SF-PLT-SEL , SSO Errors & Logs , How To

Product

SAP SuccessFactors HCM Suite all versions