SAP Knowledge Base Article - Public

2707464 - When attempting to create a model based on any kind of data source (BW, Excel file, etc.), the model creation hangs and does not finish in SAP Analytics Cloud

Symptom

  • When attempting to create a model based on any kind of data source (BW, Excel file, etc.), the model creation hangs and does not finish in SAP Analytics Cloud (SAC).
  • After uploading data and clicking on "Create model", the model creation process is stuck and it never finishes / completes.
  • The following message does not close:
    • Loading ...
    • Master Data is imported to <dimension ID> successfully.

Environment

SAP Analytics Cloud (version independent)

Reproducing the Issue

  1. Logon to SAP Analytics Cloud.
  2. Create a model based on any kind of data source.
  3. Notice that the model creation is not possible. It keeps loading and the model is not being created.

Resolution

  • This issue is resolved in Q1 2019.
  • If you experience this issue, please create an incident in the support portal with component: LOD-ANA-BI and
    1. Reference this Knowledge Base Article (2707464).
    2. Provide the URL of the affected system.

See Also

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Keywords

AP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, SAC, BOC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, create, creation, model, local, excel, file, stucks, hangs, loads, Data cannot be uploaded, SAP Analytics Cloud system “freezes” at end of Modeler/Data Integration stage, Creating a model from a csv file stop and fails in SAP Analytics Cloud (SAC), freezes, freeze, frozen, Creating a model from a csv file fails in SAP Analytics Cloud, Create Model in SAP Analytics Cloud is not completing, I am not able to import new datasets. It is stuck on status uploading SAC sap analytics cloud,  I tried to create model with different excel sheets, but same issue- It is showing preparing model screen as in below screenshot and does not end. , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0