SAP Knowledge Base Article - Public

2706983 - How to move SAP Jam content from Test to Prod

Symptom

  • How to move SAP Jam content from Test to Prod
  • SAP Jam data migration
  • SAP Jam instance refresh 
  • Copy content from SAP Jam
  • Different options to move Jam content

Environment

  • SAP Jam

Resolution

There is no perfect out-of-the-box option available for migrating SAP Jam data from one tenant to another, however you can use some of the available tools to achieve moving the content to the desired location:

  1. File Sync Client   - https://help.sap.com/reference_filesync/file_sync_guide.pdf
    1. Easy to use for a backup on a local drive which can be uploaded to the desired destination later.
    2. Note: It has a limitation to sync only non-Jam specific file formats. I.e. It does not sync Wiki, Blogs etc.
  1. Mass DownloadManually downloading the complete Content from GroupA and “Extract Zip to Content” in GroupB 
    1. Same folder structure remains
    2. Note: It has a limitation to sync only non-Jam specific file formats. I.e. It does not sync Wiki, Blogs etc.

  2. Export GroupClick on settings> Export a group  - https://launchpad.support.sap.com/#/notes/+2618616 : How to export a complete SAP Jam group into a zip file.
    1. This is generally used for archiving purposes or audits.
    2. Note: It saves a copy locally but does not facilitate re-uploading
  1. Save as group template, export the template, import to target Jam instance & create new group from template
    1. KBA -https://launchpad.support.sap.com/#/notes/+2356853
    2. It preserves the group layout & also copies some of the file formats like wikis & images (But not all formats)
    3. NOTE: Admin still need to check what got copied and what not, to complete copying rest of the content manually.
  1. SAP Jam APIs –  Refer - https://help.sap.com/viewer/u_collaboration_dev_help
    1. Note: Customer would require someone to code a custom solution, that will not be coded by the SAP Jam team
    2. Needs a technical expertise.

 

Note: This needs to be performed by the customer/partner themselves by choosing any of the above means.

Note: Currently, refresh process for SAP Jam is not available.

Keywords

Jam content move content from Jam Copy Jam content , KBA , LOD-SF-JAM-GRP , JAM/ Group issue , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-MIG , JAM Data Center Migration Request , How To

Product

SAP Jam Collaboration all versions