SAP Knowledge Base Article - Public

2705981 - SOPHOS error or "Please enter valid Organization Creation URL. Malformed URL" while saving provisioning changes

Symptom

A SOPHOS error or the following error message appears while saving changes in Provisioning > Company Settings

"Please enter valid Organization Creation URL. Malformed URL."

This happens even if the changes are not relevant to the reporting module.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Provisioning

Reproducing the Issue

  1. Make the required changes in provisioning > Company Settings.
  2. Save Changes.
  3. One of the following errors appear:

"Please enter valid Organization Creation URL. Malformed URL."

or

Provisioning+Error.PNG

Cause

The WFA configuration URL set has an outdated URL.
Even if the WFA section was untouched, provisioning will validate and save the current options on screen for all the sections, irrespective of the section that was actually changed.

Resolution

  1. Navigate to the 'Analytics and Dashboards Tab & Misc Reporting Section'
  2. Choose the correct URLs using one the following options.

Option A:
Recommended URL Set:

Fix.png

Note: The number of availble URL sets and the URLs themselves will vary based on the DataCenter.
The 'Recommended URL Set.." option is.... Recommended.

Option B:
Get the latest URLs from the SSO guide available in the help portal and fill them in:

SAP SuccessFactors HCM Suite to Analytics Single Sign-On

Keywords

SOPHOS error Malformed URL SSO Changes WFA Provisioning Company Settings , KBA , LOD-SF-ANA-PRV , Provisioning Changes , Problem

Product

SAP SuccessFactors HCM Core 1808