SAP Knowledge Base Article - Public

2705873 - Data Privacy Consent Statement not shown before starting the Employee Wizard

Symptom

  • Customer has configured DPCS within ONB and BizX and the statement is not appearing for the candidate.
  • Customer has a custom Onboarding process.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

 SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Candidate receives an e-mail with a link to set password and start Employee Wizard.
  2. The Data Privacy Consent Statement checkbox does not appear on the panel.

DPCS Missing.png

Cause

No Process Type set for the custom Onboarding Process.

Resolution

  1. Access Super Admin
  2. Navigate to Processes
  3. Identify your custom Onboarding Process
  4. Click the process description of the custom Onboarding process
  5. Set Process Type to Onboarding
  6. DPCS should now appear on the panel

Keywords

DPCS, Data Privacy Consent Statement, GDPR, Onboarding, Process Type, Custom, Employee Wizard , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors Onboarding all versions