The proceeding 0000 are missing for the Product External ID in Opportunities replicated to C4C
SAP Cloud for Customer
Reproducing the Issue
Go to the Sales work center.
- Go to the Opportunities view.
- Open the Opportunity ABC (ABC represents the Opportunity ID).
- Go to the Products tab.
- The External Product ID is shown as 86 (for example) instead of 000086.
This is currently the expected system behaviour.
Our developers have confirmed that they plan to change this behaviour so that the proceeding zeros are included in the Product external ID but as of now there is not set date for this fix.
KBA , 0000 , product external id , replicated , opportunities , LOD-CRM-OPP , Opportunity Management , Problem