SAP Knowledge Base Article - Public

2705401 - The Proceeding 0000 Are Missing For The Product External ID in Opportunities Replicated to C4C


The proceeding 0000 are missing for the Product External ID in Opportunities replicated to C4C


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Opportunities view.
  3. Open the Opportunity ABC (ABC represents the Opportunity ID).
  4. Go to the Products tab.
  5. The External Product ID is shown as 86 (for example) instead of 000086.


This is currently the expected system behaviour.


Our developers have confirmed that they plan to change this behaviour so that the proceeding zeros are included in the Product external ID but as of now there is not set date for this fix.


KBA , 0000 , replicated , opportunities , product external id , LOD-CRM-OPP , Opportunity Management , Problem


SAP C4C CORE 1902 ; SAP Cloud for Customer 1808 ; SAP Cloud for Customer 1811 ; SAP Cloud for Customer 1902 ; SAP HYBRIS C4C CORE 1808 ; SAP HYBRIS C4C CORE 1811