SAP Knowledge Base Article - Public

2705387 - MDF Succession: SOC and Position Tile View - Incumbent not showing even if defined in Manage Data

Symptom

No incumbent shows in Succession Org Chart and Position Tile View however when you check Manage Data or Export Position Data file, there is an incumbent defined in the Position.

Environment

SuccessFactors Succession Management

  • MDF Position Nomination Method
  • Employee Central v.2
  • Position Management

Reproducing the Issue

  1. Check the Position in Succession Org Chart/Position Tile View: No incumbents shows
  2. Check the Position in Manage Data > Position: Incumbent is defined.

(Screenshot captured from demo environment)

Position Tile View incumbent not showing.png

Cause

Position Management and Employee Central is enabled.

Resolution

If the instance has Position Management and Employee Central V2, the Incumbent to Position Relationship is maintained through the Job Information section of Employee Central instead of Incumbent field in the Position Object/Edit Position in Succession Org Chart.

(Screenshot captured from demo environment)

Job Information.PNG

Incumbent field should be set to Not Visible in Configure Object Definition > Position Object to avoid confusion with users.

(Screenshot captured from demo environment)

position object edit.png

Keywords

Incumbent, Employee Central, Missing, Position Tile View. , KBA , LOD-SF-SCM-DAT , Data Model , LOD-SF-SCM-EC , EC integrations and data for Succession , Problem

Product

SAP SuccessFactors HCM Core 1808