SAP Knowledge Base Article - Public

2704793 - Customer wants to remove company logo from "Invite to apply" email trigger

Symptom

"Invite to Apply " email trigger contains company logo by default .

Cause

There are two places where you can configure the email templates for "Invite to Apply"

1) Admin Center --> Applicant Status Configuration

Email is configured separately in the status set and customer need to add [[logo]] token to attach logo in the email. 

2) Admin Center --> Recruiting Email Triggers


Email is configured using trigger – No need to add [[logo]] token in the template as it will going to pick up tokens from company logo settings while adding footer. 

Recommended is to use email trigger and not to add any [[logo]] token in the email body in order to avoid double logo in the email

Keywords

[[Logo]] , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting 1805 ; SAP SuccessFactors Recruiting 1808