SAP Knowledge Base Article - Public

2704778 - Users cannot be deleted in SAP Analytics Cloud (SAC)

Symptom

  • The following error message appears when trying to move the content of an existing user in order to delete it:
    "The following content could not be transferred: REPORT:<id>:INITIAL_REPORT<id>"
  • The following Error appears in the developer tool console in the same time:
    <timestamp>: The following content could not be transferred: REPORT:<id>:INITIAL_REPORT<id> - Error
    at new e.exports.sap.fpa.ui.infra.common.Exception (https://assets.sapanalytics.cloud/production/uiAssets-2018.17.2/uiAssets/app.chunk.11.slice_of_main-chunk.08502213b544c0d2dcc2.js:2:1053648)
    at https://assets.sapanalytics.cloud/production/uiAssets-2018.17.2/uiAssets/app.chunk.security-chunk.d08927576d8d71199b50.js:2:154758
    at Object.success (https://assets.sapanalytics.cloud/production/uiAssets-2018.17.2/uiAssets/app.chunk.11.slice_of_main-chunk.08502213b544c0d2dcc2.js:2:554325)
    at p (https://sapui5.hana.ondemand.com/1.44.18/resources/sap-ui-core.js:49:25152)
    at Object.fireWith [as resolveWith] (https://sapui5.hana.ondemand.com/1.44.18/resources/sap-ui-core.js:49:26003)
    at h3 (https://sapui5.hana.ondemand.com/1.44.18/resources/sap-ui-core.js:49:77590)
    at o.<anonymous> (https://sapui5.hana.ondemand.com/1.44.18/resources/sap-ui-core.js:49:81379)
    at o.<anonymous> (https://assets.sapanalytics.cloud/production/uiAssets-2018.17.2/uiAssets/app.chunk.11.slice_of_main-chunk.08502213b544c0d2dcc2.js:2:1064927)

Environment

  • SAP Analytics Cloud 2018.17.2

Reproducing the Issue

  1. Logon to SAP Analytics Cloud.
  2. Go to Security >>  Users.
  3. Select a user and click the delete icon.
  4. In the Delete User pop-up select "Transfer all content to another user".
  5. Enter the user name.
  6. Click OK.
  7. Notice the error.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, transfer, content, , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0