SAP Knowledge Base Article - Public

2704270 - Missing button "Save Changes" on SAP Jam

Symptom

Users do not see the button "Save Changes" anywhere over SAP Jam.

Environment

SAP Jam Collaboration

Reproducing the Issue

  • User navigates to Jam, try to change their profile photo but once the image is uploaded the button "Save Changes" do not show-up.
  • Admin User reach the Admin side of Jam and when they try enable/disable a feature the "Save Changes" button does not show-up.

Cause

If the user is using Google Chrome Browser, please make sure to check the installed extensions. One extension that currently blocks the "Save Changes" button to show-up on Google Chrome is the extension called "uBlock Origin".

Resolution

Disable extension "uBlock Origin" over Google Chrome or any other that could be possibly blocking Jam from loading buttons / content.

See Also

KBA 2214393 - SAP Jam: BizX Profile photo doesn't show

Keywords

sap jam unable to save changes missing button , KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions