SAP Knowledge Base Article - Public

2704164 - Offer Letter PDF does't follow the format as in preview .

Symptom

  • This article explains the difference in behavior of the Offer Letter format , when itr is downloaded as PDF and when it is sent to Print option and then opened as PDF  .

Reproducing the Issue


Reproduce steps: 

1.Got to Bizx Instance and to Recruiting Tab, and go to any requisition where candidate is in Offer status .

2. Click on "Take action" and go Offer letter tab , click on the download option , download the offer letter and see the offer letter format. 

3.Click on print option and then check the offer letter format.


Both formats are different .

Cause

Expected Behavior

Resolution

When an offer letter is sent to Print option , then the PDF tool used to generate the Offer letter (PDF) is a 3rd party and uses its own format and fonts to generate the PDF.

This sometimes creates a difference between the Offer letter format downloaded as PDF and the offer letter Print-Preview version.

Keywords

KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

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