SAP Knowledge Base Article - Public

2704119 - Error Appears While Selecting Send Update Button in the Purchase Order Document

Symptom

You have created a purchase order with new line item and trying to update the quantity in the Purchase Order. However system shows an error message up on selecting Send Update button.

Error:
Delivery processing for this Purchase Order is still active
Save failed

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Order view and select the relevant Purchase Order
  3. Select Edit and navigate to Items tab
  4. Select the line item and change the Quantity
  5. Select Send Update and error appears

Cause

System shows an error message because for Purchase Order there are Inbound Delivery Notification present in the system however no actual Delivery Document is created. System stop changes on Purchase Order, when there are only Delivery Notification exist but not actual Delivery Document because if we allow changes on Purchase Order then order will go for an approval then no changes on Purchase Order are allowed. In mean time, if user creates actual delivery document ,then information to Purchase Order from Inbound delivery will not be updated. This will create an inconsistency in the purchase order document.

Resolution

You can create actual Inbound Delivery documents for the items which has an Inbound Delivery Notification and then changes on the Purchase Order is allowed. This is an expected behavior.

Keywords

Delivery processing for this Purchase Order is still active; Save Failed; Delivery Processing error , KBA , delivery processing for this purchase or , delivery processing error , save failed , AP-POP-PO , Purchase Order , Problem

Product

SAP BUSINESS BYDESIGN 1902 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811