SAP Knowledge Base Article - Public

2704049 - Geo Map Report Chart Type is Greyed Out

Symptom

You have set up a report chart to show the geo map chart type. Even though you have done the required settings as described in the help center, the map chart type is greyed out.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Open your report from the Analysis or Business Analytics work center.
  2. Select the required view.
  3. Click on Change Chart in the report view (top left in RUI and top right in HTML5).

The Geo Map chart is greyed out and you cannot select it.

Cause

The Geo Map will only be enabled when all of the following conditions are met:

  • Country or State have to be part of the report view drill down
  • The Country or State have to be set to show both ID and description
  • There can only be 1 key figure in the view
  • The country characteristic needs to have one of the following technical IDs: CNTRY_CODE, DPY_PROS_CNTRY or WRKADRS_COUNTRY. The state characteristic needs to have one of the following technical IDs: REGION_CODE, DPY_PRS_REGION or WRKADRS_REGION. For technical reasons, only these characteristic types can be used with the geo map.

Resolution

You can check the technical ID of the characteristic by following these steps:

  1. Go to the work center Business Analytics, view Design Data Source.
  2. Search for the data source you are using in your report.
  3. In the column Documentation, click on the magnifying glass.
  4. In the list of characteristics, search for your field and check the Characteristic ID.

See Also

Help Center Article in the Business Analytics Guide: Geo Map

Keywords

report, analytics, geo map, report chart, country, graph, grayed out, state , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP HYBRIS C4C CORE all versions