SAP Knowledge Base Article - Public

2703744 - Error Appears While Displaying tax Trace Details in Purchase Order Document

Symptom

You are looking at Tax Trace Details in the Purchase Order, however system shows the error message up on selecting Display button.

Error - Application log information for this run is not available

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. Navigate to Items tab and sub tab taxes
  5. Go to the Tax Details section
  6. Select Display button under Tax Trace Details

Cause

You can click on Display to view details of tax decision tree that is used for tax calculation. To view the tax trace details the you have to trigger Activate Tax Trace button from Actions and then click on Save.

Resolution

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. Navigate to Items tab and sub tab Taxes
  5. Go to the Actions button and Select Activate Tax Trace
  6. Select Save or Send Update
  7. Navigate to Items tab and move to sub tab Taxes
  8. Click on Display link under Tax Trace Details
  9. The log of tax trace will then be visible

Keywords

Application log information for this run is not available; Tax Trace Details; Activate Tax Trace , KBA , application log information for this run , tax trace details , activate tax trace , AP-POP-PO , Purchase Order , Problem

Product

SAP BUSINESS BYDESIGN 1902 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811