SAP Knowledge Base Article - Public

2701268 - The Web Service for Installed Base and Installation Point are Missing

Symptom

The web service is not available for installed base and installation point.

Environment

SAP Cloud for Customer.

Reproducing the Issue

  1. Go to the Administrator work center .
  2. Go to the Communication Arrangement.

There is no web service available for installed base and installation point.

Cause

Synchronous web services are not available for installed base and installation points. Going forward the recommendation is to use oData services instead of web services. We have oData services for installed base, installation points and registered products available under the virtual service C4C oData API. This can be found in the oData service explorer tab under Administrator work center.

Resolution

  1. Go to the Administrator work center.
  2. Go to the Odata Service Explorer view.
  3. Search and select service name c4codataapi and click on the View button.

You can see the installationpoint and installedbase service available here.

Keywords

Web service , Installed Base , Installation point , KBA , c4codataapi , odata service explorer , LOD-LE-IBA-IBA , Installed Base , LOD-LE-IBA-IPO , Installation Point , Problem

Product

SAP Cloud for Customer all versions