SAP Knowledge Base Article - Public

2700731 - Sales Quote Signature in Offline Mode

Symptom

You are looking for the option to "Sign" a Sales Quote while working on offline.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the offline mode.
  2. Go to the Sales work center.
  3. Open the Sales Quote XYZ (XYZ represents the ID of the Sales Quote).
  4. Click on Actions.
  5. Result: the option Sign is not available .

Resolution

This is the system expected behavior, SAP Cloud for Customer currently does not have the possibility to add signatures to Sales Quote while in offline mode.. There is already an idea submitted in our channels and it is current under review by SAP Product Management.

You can find more information about this idea in the following link: https://influence.sap.com/sap/ino/#/idea/211378.

Keywords

Offline ; Sign ; Sales Quote , KBA , AP-RC-MOB-OFL-RT , Offline Runtime , AP-RC-MOB-OFL-SYN , Offline Data Synchronization , How To

Product

SAP Cloud for Customer all versions