- Error Message when trying to hire candidate in Manage Pending Hires
- Can't Hire Candidate from On-boarding
- An application error occurred. Please try again later, or notify support (with the error information of errorId=af9cf874-ee73-4f4b-b235-ef8c8d9e7b3d, timestamp=2018-10-01T11:27:51.289-0400, and the version information from the current screen) if the issue keeps occurring.
- SAP SuccessFactors Onboarding
Reproducing the Issue
- Login to On-boarding System
- Go to Manage Pending Hire
- Click On-boarding from the dropdown
- Select the candidate's name
- Try to Hire candidate and error message appear
See below screenshot:
- According to error logs, temporary error message due to BizX not able to ping ONB site
- Please try again after few minutes.
- If error persist, please create an incident in SAP One Support Launchpad for Product Support to check the error logs.
- Attach the screenshots of error message for further investigations.
For Support Engineers
- Please see internal memo for resolution
- Application Error Message
- Can't Hire Candidate
SAP SuccessFactors Onboarding all versions