SAP Knowledge Base Article - Public

2700278 - Is it possible to edit the information tokens populate - Recruiting Management

Symptom

Can we change the information displayed after the tokens are populated?

Environment

SAP SuccessFactors Recruiting Management (RCM)

Resolution

The tokens mirror the information located in its origin, so the tokens can't be changed in the offer letter itself.. Their purpose is to save you from having to manually edit the letter or the emal each time this personalized information is added. So, if you want to change the information the token is showing, you'd need to change the information itself, or manually insert it. For example, if I want to use the [[CANDIDATE_FIRST_NAME]] token, the information that will convert when I send this email will be the candidate ID. I can't change that information when using the token.

See Also

2104613 - Offer Letters - Recruiting Management

2436541 - How To create Custom Tokens

Keywords

Custom tokens, offer letter, email, tokens, recruiting , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions