- Specific story using Live BW connection is not opening correctly, loading forever and no charts are appearing.
- Story is based on a Live BW model, having a variable also which is being submitted when executing.
- The story works only when clicking/switching to on any of the pages rapidly after opening it, then data is being shown. Otherwise white screen appears to be loading endless.
- Creating a new story is also working fine.
- SAP Analytics Cloud 2018.16
Reproducing the Issue
- Open a specific story.
- Submit the variable or just wait until the story starts loading.
- Widgets are not appearing, just white screen appears to be loading forever.
BEx query has changed and has no more input enabled variables, where SAC is trying to launch the variable window each time opening the story.
This issue is planned to be fixed in release wave 2018.21.
- Change one of the variables of the BEx query to be input enabled
- After opening the story properly, change specify story variables manually per each added model/query.
- Don't forget to remove the force opening prompt window flag (deselect the checkbox)
- Save the story.
- Revert changes performed in BEx query at point #1.
Switch to another random page quickly before the story gots frozen.
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
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