SAP Knowledge Base Article - Public

2699854 - The 'Switch to Classic View' and 'View Schedules' buttons are missing in Report Center

Symptom

In Google Chrome, the 'Switch to Classic View' and 'View Schedules' buttons are missing in Report Center

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SuccessFactors Report Center

Reproducing the Issue

Login to the instance using Google Chrome (normal mode;not incognito) and access Report Center
View_Schedules.jpg

Cause

Incompatibility with the a combination of addons like Grammarly and WalkMe + Google Chrome + SuccessFactors

Resolution

The issue's cause has been identified and fix is currently under development.
Internal ticket # for reference - AYT-18808

Workarounds:

  1. Disable Grammarly / WalkMe for SuccessFactors alone:
    (Report Center has to be reloaded after disabling the addon)
    workaround.jpg

  2. Use Incognito mode in Google Chrome
  3. Use other browsers like Mozilla Firefox / Microsoft Internet Explorer.

See Also

2674799 - Report Names in Report Center Show Strange Strings like "setImmediate"

Keywords

Switch to Classic View missing View Schedules missing Report Center Google Chrome Addon AYT-18808 , KBA , LOD-SF-ANA-RCT , Report Center , Bug Filed

Product

SAP SuccessFactors HCM Core 1808