SAP Knowledge Base Article - Public

2699757 - Approve button missing from the Mobile App - Recruiting Management

Symptom

Approver unable to see the approve button in the Mobile App even all the required fields is populated

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Step 1: be an approver of a req

Step 2: go to the mobile app to try to approve it

Step 3: You will noticed that the Approve button is missing

mob.png

Cause

Customer has set white color for background color and font color thus causing the button not to be visible.

Resolution

Please use to different color for background color and font color by going to Theming options in Admin Center.

Admin needs to login and goes to Admin Center > Enable Mobile Features

Admin can find Theming feature. on the right side of "Theming" menu, there is a cog (gear type) icon. Click it to show the theming settings.

mob2.png

Keywords

Approve button missing approve button Mobile app , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Problem

Product

SAP SuccessFactors Recruiting 1802