SAP Knowledge Base Article - Public

2699257 - Error Failed to Get Lock Information for File When Adapting the Screen

Symptom

You are making some changes in the screen via adapt mode, however you receive the following error message when trying to apply the change:

"Failed to get lock information for file /SAP_BYD_UI_FLEX/CHANGE_TRANSACTIONS/KeyUser/..XYZ123/..ABC123.uichange during activation.\n"

Environment

SAP Cloud for Customer

Cause

This error appear when you are trying to make a change where involves some screen object that has a special character in their name, like: " !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~"

Resolution

To correct this you should remove the special character from the name of the screen object you are adapting.

Keywords

Error Adapt , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer all versions